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We are living in unprecedented times due to COVID-19 – things are changing hourly and many of us are struggling to keep up.Martin Charlton Communications is working with organizations to help them communicate to their employees, stakeholders and …
Crisis Communications
What we can learn from the Biden campaign’s failure to purchase a domain name.
The latest campaign from Team Biden is targeting Latino communities using the strapline "Todos Con Biden". Let's take a look at how a failure to plan has handed a significant opportunity to the Trump 2020 campaign.What are the lessons that we …
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How NOT to handle a crisis
Tuesday was a day to forget for the Houston Astros organization.Yes, the team lost Game 1 of the World Series at home to the Washington Nationals. But the story is much worse than that. The behaviour of a select few should serve as a …
Crisis hits: Are you prepared?
Remember those monthly fire drills from elementary school? They served as a teaching moment for all students in how to act should there ever be a real fire emergency.A similar procedure should be in place at work – not a fire drill, but a plan …
How to communicate with confidence during a crisis
There is a lot of interest in crises during this latter half of 2017. …
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A case study in Saskatchewan politics: How social media with an agenda accelerates a crisis
We have seen politicians and business leaders over the years making statements to small fringe groups, and then being surprised when what is said goes public. …
How an outside perspective can spark a communications breakthrough
We all want to be better at what we do -- to become smarter, spend less, move more quickly, and create more of an impact. …
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